Shipping
Buy Nows are expected to begin shipping in Q2 2026. Timing may vary by region. You'll receive an email as soon as your order is on its way.
Support
We're here.
Everything you need to know about orders, shipping, returns and getting help.
Returns
Not what you expected? Return requests can be submitted within the return window after delivery. Items must be in original condition. See our Refund Policy for full details.
Warranty
SleepPal includes a limited warranty covering manufacturing defects under normal use. Normal wear and accidental damage are not included.
Product safety
SleepPal includes temperature limits, wear detection and auto-stop safeguards. It is a consumer wellness product — not a medical device.
Get in touch
For anything else, reach us through the Contact page. Include your order email and a brief description and we'll get back to you.